Frequently asked questions
General Questions
WHAT IS PREMONITION GOOD'S RETURN POLICY?
Please review our Returns and Exchanges Policy here for more information
WHEN WILL PREMONITION GOODS RESTOCK SOLD OUT GOODS?
Out of stock items will be restocked periodically throughout the year. Please use the email signup on the individual products page to sign up for back in stock reminders.
CAN I RETURN ITEMS THAT I PURCHASED ON SALE?
All on sale items are final sale with a few exceptions. If you receive a damaged unit or sizing is wrong, please reach out and we will do our best to accomodate your request.
DO YOU SELL GIFTCARDS?
Yes we do! You can purchase here.
SHIPPING
DO YOU SHIP INTERNATIONALLY?
Our products are currently only available to ship to the United State and Canada.
WHEN WILL MY ORDER SHIP?
Orders typically ship within 3-5 business days from your purchase date.
CAN I PAY FOR EXPEDITED SHIPPING?
We currently only offer flat rate shipping but if you need an item shipped out soon/expedited, please reach out with your order number and we will do our best to accomodate your request.
DO YOU OFFER FREE SHIPPING?
Free shipping is usually offered 2 times a year when we run our bi-annual sales.
SIZING GUIDES + CARE INFORMATION
HOW DO I PROPERLY ORDER THE CORRECT HAT SIZE?
Please review our sizing guide for more information
HOW DO I TAKE CARE OF MY HAT?
Please review our care guide for more information on how to properly care for your handmade hat.
HOW DO I GET THE MOST LIFE OUT OF MY CANDLE?
Please our product care guide for more information.
CAN I USE THE GLASS AFTER I FINISH BURNING THE CANDLE?
Yes you can! Please review our care guide to learn how to use your glass after burning the candle.
